Lead Waitress

Sentosa Shipping is seeking a dynamic and experienced Lead Waitress to join our team in Gianyar. In this role, you will be responsible for overseeing the dining experience at our restaurant, ensuring high standards of service and customer satisfaction.

We offer a competitive salary package and a supportive work environment. If you are passionate about food and hospitality, we would love to hear from you.

Join us and be part of a team that values excellence and customer satisfaction.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Oversee the daily operations of the restaurant, ensuring smooth and efficient service.
• Train and mentor junior waitresses to maintain high standards of service.
• Manage inventory and ensure food and beverage supplies are well-stocked.
• Handle customer complaints and resolve issues professionally.
• Coordinate with the kitchen staff to ensure timely and accurate food preparation.
• Maintain a clean and organized dining area.
• Ensure compliance with health and safety regulations.
• Monitor sales and revenue, and report to management as needed.

🎓 Kualifikasi & Syarat

Kualifikasi:

• Minimum 2 years of experience as a Waitress or similar role in the hospitality industry.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and in a fast-paced environment.
• Knowledge of food and beverage service standards.
• Familiarity with basic inventory management.
• Good time management and organizational skills.
• Ability to lift and carry heavy objects.
• Fluency in Indonesian and English is a plus.

🛠️ Keahlian

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